The too high or too low pitfall occurs when an interviewer fails to prepare questions that take into consideration an interviewee's levels of knowledge and expertise.

One way public speaking and conversation are similar is that both

a. are formal. b. are planned. c. are audience-centered. d. involve more clearly defined roles.

Which of the organizational patterns isamong the most popular and the easiest to use when organizing a speech?

a. causal b. topical c. spatial d. chronological