Specific interactions that focus on the job at hand are known as:

This type of visual assistance, if not used with restraint, can easily become more distracting than useful if the user allows it to compete with spoken words or to become the presentation.

A) Presentational software B) A poster board C) A transparency D) A flipchart

Because of historical and cultural forces, it is common for people from Japan, China, and Korea to view spoken words with

A) surprise. B) suspicion. C) curiosity. D) contempt.