What is the trend component of Holt's model for period 0?

A truck costs $ 50,000 when new and has accumulated depreciation of $ 35, 000. Suppose Wilson Towing exchanges the truck for a new truck. The new truck has a market value of $ 60, 000, and Wilson pays cash of $ 40,000. Assume the exchange has commercial substance. What is the result of this exchange?

A. No gain or loss B. Gain of $ 5,000 C. Loss of $ 5,000 D. Gain of $ 45,000

________ challenges the organization to be customer focused and to strive for total employee involvement to ensure that quality (in the delivery of products or services) is fully integrated as a core component into the strategy, processes, and communication messages of the organization.

A. ISO 14000 B. TQM C. Six Sigma D. DMAIC E. ISO 9000