According to comedian Michael Klepper, humor is which of the following with regard to speeches?

These types of mass communication can all be described with the same Points Model EXCEPT

A) book publishing. B) motion pictures. C) radio broadcasting . D) web communication.

Choose the best open –ended question for determining the needs of employees

a. What are the most important challenges you experience when working in a group? b. List the three most important challenges you experience when working in a group? c. Would you benefit from a training session on group and team dynamics? d. all of the above are acceptable open-ended questions.