A document prepared for the customer during project initiation and planning that describes what the project will deliver and outlines generally at a high level all work required to complete the project is the:

A) Information Systems Plan.
B) Project Scope Statement.
C) Mission Statement.
D) Baseline Project Plan.
E) Systems Service Request.

B
Explanation: B) A project scope statement is a short document prepared primarily for the customer to clearly describe what the project will deliver and outline, generally at a high level, all the work required for completing the project. The project scope statement ensures that both you and your customer gain a common understanding of the project size, duration, and outcomes.
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