You are responding to an email from an irate customer. The reply is as follows: ?I am sorry the replaced part did not solve your problem. I will be happy to take a look at the computer again tomorrow. I can be there at 2 P.M. if that is convenient with you. You can either email me or I will check with you later today to see whether that works with your schedule.? This is an example of proper

written communication.

Indicate whether the statement is true or false

TRUE

Computer Science & Information Technology

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In the context of Visual Basic procedures and functions, what is an argument?

a. A value received by a procedure from the caller b. A value passed to a procedure by the caller. c. A local variable that retains its value between procedure calls. d. A disagreement between the procedure and the statement that calls it.

Computer Science & Information Technology

When disaster threatens the viability of the organization at the primary site, disaster recovery undergoes a transition into ____.

A. business continuity B. incident response C. attack planning D. crisis management

Computer Science & Information Technology