Find the surface area of a closed cylinder that has a radius of 6 mm and a height of 7 mm. Round to the nearest hundredth.

After PR practitioners identify the issues that may have an impact on their employers or clients, they must:

a. monitor the issues. b. keep their top management from worrying about the issues. c. issue frequent warnings of an impending crisis in each issue area. d. find a way to keep employees, stockholders and other publics from learning about the severity of the issues.

_____ is the habitual and unconscious process of receiving messages.

a. Passive listening b. Dynamic listening c. Informational listening d. Empathic listening