Which process is primarily responsible for packaging, building, testing and deploying services?

A. Transition planning and support
B. Release and deployment management
C. Service asset and configuration management
D. Service catalogue management

Answer: B. Release and deployment management

Business

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Gross profit equals the difference between

a. net income and operating expenses. b. net sales revenues and cost of goods sold. c. net sales revenues and operating expenses. d. net sales revenues and cost of goods sold plus operating expenses.

Business

Analysis of available secondary data is a non-essential step in the problem definition process

Indicate whether the statement is true or false

Business