Imagine you are an office manager who has been handed a patient's chart in preparation for calling the patient regarding a complaint
The outside of the chart has a notation from a clinical staff member stating that the patient is "impossible to please." How might seeing that notation affect the way you converse with the patient when you call him?
Seeing such a note may predispose the manager to assume the patient will be difficult or hard to satisfy. This predisposition may alter the way the manager approaches the call, and may actually prejudice the manager against the patient.
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Answer the following statement true (T) or false (F)
Physicians who participate in the Medicare program must
A. file claims for beneficiaries. B. accept assignment. C. accept assignment and file claims for beneficiaries. D. participating physicians do not have to do any of these.