An example of the postponement strategy for improving service productivity is having the customer wait until you have sufficient time to serve the customer

China is the first BRICS nation in the upper-middle-income category with a GNI per capita income of $6,560 in 2013

Indicate whether the statement is true or false

Which of the following is an advantage of the FCFS dispatching rule when used in services?

A) FCFS maximizes utilization. B) FCFS minimizes the average number of jobs in the system. C) FCFS minimizes the average lateness of all jobs. D) FCFS maximizes the number of jobs completed on time. E) FCFS seems fair to customers.