What are the four steps of the nominal group technique? When is it advantageous to use this technique?
What will be an ideal response?
Answer: The ideal answer should include:
1. The problem is presented to the group members, who each write down their ideas independently.
2. Each idea is recorded without any discussion or debate.
3. Each recorded idea is discussed so that it is clear to all members.
4. Members then vote to prioritize the ideas, which are then listed in order; those ideas ranking the highest are put into operation.
5. The nominal group technique is especially helpful when some members may be reluctant to voice their opinions in a regular problem-solving group or when the issue is controversial or sensitive.
Communication & Mass Media