A few years ago, Gregory Maugeri, VP-sales administration and operations of Time Warner City Cable (TWCC) in New York, decided that New York's Time Warner City Cable should gather client testimonials. He decided to solicit ____ from the company's best customers. From the information gathered, TWCC learned that it needed to modify its invoice form and that the sales staff needed to engage in more

follow up.
a. empathetic feedback
b. participative feedback
c. solicited feedback
d. constructive feedback
e. motivational feedback

D

Business

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Refer to Exhibit 14-1. Baps is also uncertain regarding the cost of capital. Recently, Norway has been involved in some political turmoil. What is the net present value (NPV) of this project if a 16% cost of capital is used instead of 13%?

a. ?$17,602.62. b. $8,000,000. c. $1,048,829. d. $645,147.

Business

The butterfly society maintains a database of all types of butterflies within the United States. One database table will store the butterfly species name and classification, with each species uniquely identified by a registration number. A second table will contain butterfly characteristics, uniquely identified by a characteristic number, and will be linked to the species table by the registration number. The primary key of the species table is:

A. species B. registration number C. classification D. characteristic number

Business