Laura is a leader of a student organization. Whenever the members have a conflict with each other, she tries to mediate the conflict. She tries to improve the culture of the organization by resolving the conflict collectively. Her approach can be characterized as

a. independent orientation to conflict.
b. interdependent orientation to conflict.
c. low-context orientation to conflict.
d. direct communication.

b. interdependent orientation to conflict.

Communication & Mass Media

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The most obvious mark of a relationship in the stagnating stage is

A. hostility. B. superiority. C. silence. D. aggressiveness. E. circumscribing.

Communication & Mass Media

The most significant returns on investment for the OSA campaign was ______.

A. increasing membership B. increasing awareness C. changing reputation D. increasing donations

Communication & Mass Media