When the situation is highly formal, precise wording is essential, and precise timing is important, the

most appropriate mode of delivery is

A) manuscript.
B) memorized.
C) extemporaneous.
D) impromptu.
E) rehearsed.

A

Communication & Mass Media

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Which of the following factors is NOT associated with strategic conflict management?

A) limited resources B) different values C) advocacy D) spin E) competition

Communication & Mass Media

If the mediator’s behavior changes slightly to match the eye contact or rates of speech of a disputant, ______.

A. over-accommodation occurs B. convergence occurs C. divergence occurs D. cultural matching occurs

Communication & Mass Media