When considering sharing bad news within an organization, managers must commit to

A) determining what an employee may be implying, but not saying.
B) responding only when each detail has been researched thoroughly.
C) punishing those employees who spread bad news in the workplace.
D) limiting the communication channels.
E) listening when employees have negative information to share.

Answer: E
Explanation: E) Managers must commit to maintaining open communication channels, truly listening when employees have negative information to share and not punishing employees who deliver bad news.