Using identification IDs and passwords on a website for customers allows for each of the following customer benefits except:
A) the customer can be greeted personally, by name.
B) provides data for a customer cluster analysis.
C) the content of the web pages can be customized to fit the customer's past browsing behavior.
D) when an order is placed, the customer doesn't have to type in his/her address and credit card information.
B
You might also like to view...
Which of the following is NOT an element of strategic management?
A) Formulating cross-functional decisions B) Implementing cross-functional decisions C) Evaluating cross-functional decisions D) Eliminating cross-functional decisions
Michele focuses on "defeating" others, getting more recognition than they do etc., even when she is working on a project together with them. She has an individualistic orientation to cooperation
Indicate whether the statement is true or false