The data model produced by reverse engineering is a true conceptual schema

Who adopt a product because most of their friends have already done so, and their adoption is usually the result of pressure to conform because they rely on group norms?

a. late majority b. innovators c. early majority d. laggards

Kaya, a chain of skin clinics, requests each new visitor to fill in their own details on a printed form. This is a step in ________

A) increasing its peak-time efficiency B) creating nonpeak demand C) increasing consumer participation D) sharing its services E) facilitating its future expansions