When developing an opening statement for routine messages, what should the writer consider?
A) The most important thing the writer wants to convey
B) The most important thing the audience wants to know
C) The level of detail needed
D) The potential reaction of the audience
E) What channel and medium should be used to convey the message
Answer: B
Explanation: B) The best way to write a clear opening is to have a clear idea of what you want to say. Before you begin, ask yourself, "What is the single most important message I have for the audience?"
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