According to the Keown book, the national average FICO score is around

Which of the following describes how standardized an organization's jobs are and the extent to which employee behavior is guided by rules and procedures?

a. formalization b. centralization c. chain of command d. work specialization e. departmentalization

Which of the following is the best example of an anchor store?

A) a freestanding store such as IKEA B) an upscale retailer such as Williams-Sonoma in a lifestyle center C) a department store such as Macy's in a shopping center D) a kiosk selling perfume or jewelry in a shopping center E) a small restaurant in a strip center