If you have multiple readers of your speech, it is safe to assume some of the readers will not be familiar with the subject matter

In the future, which of the following Microsoft products is likely to be a true enterprise resource planning (ERP) product for larger organizations?

A) Solomon B) Nav C) AX D) GP

To make good decisions, a successful manager must be able to think abstractly in order to picture the organization as a whole and to understand its relationship to the rest of the business community. In other words, the manager must have ________

A) conceptual skills B) decision-making skills C) interpersonal skills D) community relations skills E) networking skills