During Lewin's refreezing stage, managers should

A. make employees dissatisfied with the present way of doing things.
B. give employees the tools for change.
C. provide benchmarking results.
D. encourage and reinforce the desired change in the employees.
E. reduce the barriers to change.

D. encourage and reinforce the desired change in the employees.

Managers can assist in refreezing by encouraging employees to exhibit the new change and then, through additional coaching and modeling, by reinforcing the employees in the desired change.