In most circumstances, the post-sales call phase of coaching for veteran salespeople may be best used to reinforce more positive aspects of a self-evaluation.

A convenience option that consumers may look for in a vehicle is special trim.

a. true b. false

The ________ in a net present value analysis refers to the rate by which the cash flows are

reduced to reflect the time value of money. A) discount rate B) inflation rate C) hurdle rate D) reference rate