Many consider him the first presidential press secretary

A) John Muir
B) Amos Kendall
C) Robert Underwood Johnson
D) Ivy Lee
E) Ben Franklin

Answer: B

Communication & Mass Media

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Which of the following is NOT a suggestion given by your textbook to manage emotions during conflict?

A. Select a mutually acceptable time and place to discuss the conflict B. Monitor the emotional temperature C. Be nonverbally responsive D. Walk away if it gets too intense

Communication & Mass Media

Describe three ways to best adapt your language style to diverse listeners

What will be an ideal response?

Communication & Mass Media