A provision of the ________ established the say-on-pay practice

Analyzing an organization's activities to determine where value is added to products and/or services and the costs incurred best describes:

A) affinity clustering. B) business process reengineering. C) value chain analysis. D) resource availability. E) technical difficulty.

Which of the following statements with reference to extortion is true?

a. It is a crime even if the extortion message is only sent but not received. b. The words "pay up or else" are insufficient to constitute extortion. c. It is a crime even if the extortion message is sent either unwillingly or without the knowledge of the sender. d. An extortionate threat made to another in jest is not extortion.