A lower gross profit or gross profit percentage (by one department compared to another) means that one department is less profitable than another

Quality today

A) has become less visible. B) is often "baked in" to the management process. C) continues to be critically important to the survival and competitiveness of business. D) all of the above

Which of the following is not an example of emotional emotions?

A) sympathy for the suffering of others B) guilt about our own immoral behavior C) disgust at violations of moral norms D) perturbation toward those acting altruistically E) anger about injustice done to others