Which type of supporting material do maxims such as, "if you want something done right, do it

After she finished her speech, Gail's classmate told her that she didn't appear nervous at all—while Gail was sure the audience could see her hands shaking. This demonstrates the illusion of _____

a. transparency b. habituation c. classification d. testimony

____ theory believes people become anxious when faced with uncertain or unfamiliar situations

A) transmission B) social exchange C) uncertainty reduction D) speech