The Wall Street Journal credits ________ for helping usher in a new age of celebrity advertising

When marginalizing occurs, the most important thing to do is:

A. Realize that it is occurring and continue on in the same manner B. Change your nonverbal signals C. Discuss the outcomes of marginalizing and then decide whether it is worthwhile to change or not for that specific instance D. Engage in activities and communication that seeks to identify commonalities

When does responding happen?

a. when a message is first sent b. when retrieving information learned previously c. when evaluating a message’s value d. during and after a conversation