A crisis plotting grid
A) charts an organization's progress in responding to a crisis
B) measures the quality of an organization's crisis response
C) compares the crisis responses of different organizations
D) gauges the effectiveness of an organization's crisis communications messages
E) aids in identifying the most likely and most disruptive potential crises
Answer: E
Communication & Mass Media
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The process of creating shared meaning between the mass media and their audiences is
A. interpersonal communication. B. encoding. C. mass communication. D. feedback.
Communication & Mass Media
A reference that you make to a source for information you provide while delivering a speech is called a(n)
A. verbal footnote. B. transition. C. oral bibliography. D. conclusion.
Communication & Mass Media