Which type of management skill does Michelle use most during the day?
A) conceptual
B) informational
C) interpersonal
D) political
Answer: C
Explanation: Three of Michelle's activities for the day require interpersonal skills–meeting with the city officials, meeting with the section managers, and handling the employee's complaint. Michelle's research is the only activity she carries out that does not require some measure of interpersonal skill. None of the other skills–conceptual, informational, or political–is used as frequently.
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