A museum that provides wall posters, tape-recorded guides and tours is addressing which characteristic of services?
a. Intangibility
b. Inseparability
c. Variability
d. Perishability
e. Target audience involvement
E
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The strictest definition of "disability" used in disability insurance products is the:
A) inability to engage in any occupation B) inability to make the same income earned before the onset of the disability C) inability to earn non-wage income D) inability to engage in one's regular occupation
Economies of scale occur when ________
A) increasing production lowers the average cost of each unit produced B) increasing production increases the average cost of each unit produced C) decreasing production lowers the average cost of each unit produced D) decreasing production increases the average cost of each unit E) increasing production increases the fixed cost of doing business