Describe the role user documentation and online help play in the lifecycle of a piece of software. Decide when these help materials should be created in the software design cycle.
What will be an ideal response?
Seek professional content writers and copywriters
Prepare user documentation early (before implementation)
Set up guideline documents and coordinate and integrate across all involved departments
Review drafts thoroughly
Field-test early editions
Provide feedback mechanisms for readers
Revise to reflect changes regularly
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What activity tests the deliverable from a process against its initial requirements?
A. Validation B. Verification C. Formal review D. Audit
Identify the letter of the choice that best matches the phrase or definition.
A. The worksheet that appears in the workbook window. B. The location the data is being transferred from. C. Identifies the worksheets within the workbook. D. A group of adjacent worksheets. E. The location where the data will appear after it is transferred.