A public relations firm assists Add Inc. in framing necessary legal papers and other documentation for various supervisory bodies. Which service of the public relations firm is Add Inc. utilizing?

When addressing familiar audiences, all of the following are true except that ______.

a. advocates have better knowledge of when to defer b. advocates have high credibility c. advocates can avoid arguments when the listener’s mood is not receptive d. advocates have a better knowledge of when the chances of resolution are remote

The statement "I don't care; whatever you want to do is fine with me" is most likely to be uttered by a

A. democratic leader. B. autocratic leader. C. emergent leader. D. laissez-faire leader.