To help the audience remember that you have said, it often helps to provide _____ to recap what you have said, indicate how it relates to what will follow, and generally reinforce your message

Bryan is becoming increasingly defensive while

conversing with his co-worker. Bryan's co-worker just accused him of having an "attitude problem" and not being a "team player." Which verbal communication strategy did Bryan's co-worker violate? A. Be genuine rather than manipulative. B. Be flexible rather than rigid C. Use descriptive language rather than evaluative language D. Present yourself as equal rather than superior

Maria and her team created a Gantt chart so that each member had clear tasks and responsibilities. Which strategy of improving team performance is her team utilizing?

a. Improving brainstorming b. Improving project coordination c. Team training d. Reducing social loafing