Skills that include interpreting system requests and specifications, site preparation and user training, and contact point for customers best represent:

A) leadership.
B) management.
C) customer relations.
D) conflict management.
E) team management.

C
Explanation: C) A project manager needs to learn to deal with conflict in a healthy way.

Business

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________ is the Japanese word for the ongoing process of unending improvement

Fill in the blanks with correct word

Business

Under the Fair Debt Collection Practices Act (FDCPA), a debt collector

A) can continue collection efforts until you pay off your debts in total. B) must give you a written notice describing your debt in detail and what to do if you feel you do not owe the debt. C) cannot use abusive tactics to force you to pay a debt, but can contact your employer and seek his/her help. D) is permitted all forms of communication with you until the debt is resolved.

Business