Emotional blackmail often creates _______

The employees of M & D Inc. resisted the upgrade to their current machines. They feared it would cause downsizing of the workforce

Which barrier to change were these employees facing? Why? a) Risk perception; as the employees had formed a notion about the potential impact of this chang b) Uncertainty; as the employees were unsure of their future in the new company c) Complacency; as the employees had grown too comfortable in their positions and thought the change would disturb their status quo d) Knowledge deficit; as the employees did not know how many jobs would become redundant after the change

In which situation is a eulogy typically delivered?

A) ?at a staff meeting B) ?at a funeral C) ?at an awards ceremony D) ?at a guest lecture E) ?at a luncheon