Explain the following statement: "In some ways, defining the problem for a small group discussion is similar to determining the specific purpose for a speech."

All of the following are found in the conclusion EXCEPT a(n)

a. credibility statement. b. summary. c. call to action. d. signal to end the relationship with the audience.

The "social media revolution" that includes the increasing use of Internet sites such

as Face Book and Twitter has produced a great deal of debate about the value and consequences of these new media. Value change such as we find in the social media revolution is value change that comes from (a) new information. (b) political change. (c) erosion of a value. (d) change in the operating environment.