Simona is a world-renowned counselor who displays oodles of patience while listening to her patients. She listens intently to their problems, reassures them, and respects their views and opinions
As illustrated in this scenario, what makes Simona successful at her job, and why?
a. Simona empathizes with her patients by putting herself in the patients' shoes.
b. Simona sympathizes with her patients by wanting to help the patients come out of the crises in their lives.
c. Simona processes information faster than her patients, and wants the patients to be on the same page as her.
d. Simona multitasks during her sessions, ensuring she does not end up missing important information.
A
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