Best Value, Inc. started its operations on January 1, 2017. It engages in buying and selling different types of electronic gadgets. The first step in its operating cycle would be to ________
A) collect cash from customers
B) sell goods to customers
C) purchase inventory from vendors
D) record the sales in accounts
C
Business
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If you face hostile or difficult questions during a question-and-answer session,
A) respectfully ask their opinion on the matter. B) enlist the help of the audience to silence the questioner. C) respond honestly while keeping control of your emotions. D) stand your ground and respond to the questions aggressively. E) ignore anyone who asks such questions and change the subject.
Business
Which of the following is NOT one of the four steps in developing one-to-one relationships with customers?
A) customer identification B) customer authorization C) customer differentiation D) customer interaction E) customization
Business