Firms with global mindsets are characterized by ________

Ahmad Jing operates a wedding consultant service. He will often provide essentially the same service to different customers at distinctly different prices depending on how he likes the customer and how much he thinks the customer needs his services. What does Jing use?

a. two-part pricing b. price maintenance c. an illegal pricing policy d. flexible pricing

One difficulty in waiting line analysis is that it is sometimes difficult to place a value on customer waiting time

Indicate whether the statement is true or false