Letting the audience know about your personal experiences with your topic is a good way to develop your credibility

More sporadic than rituals, ______ are formalized events such as initiation into a sorority.

A. Facts B. Rituals C. Rites D. Metaphors

The first step in the systematic group problem-solving method is which of the following?

a. Identify and define a problem b. Analyze the problem c. Determine criteria for judging solutions d. Generate a host of solutions