There are 15 animal keepers working for the XYZ Zoo. Their supervisor is required to rate the performance of these workers basedon the following criteria: 30% of the animal keepers will be rated as below-average, 40% of the animal keepers will be rated as average, and 30% of the animal keepers will be rated as above average. What type of performance appraisal is used?

A) paired comparison
B) forced distribution
C) critical incident technique
D) behavioral observation scale

Answer: B

Business

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