Coaching, frequent performance feedback, goal setting, and restructured job assignments are effective ways to improve performance for which category of employees?

A manager controls the plan when he or she

a. creates a vision statement. b. creates a mission statement. c. establishes a budget to pay for the action plan. d. checks to see how well goals are being attained.

Which type of allowance is a reimbursement to retailers for in-store support of a product, such as an off-shelf display?

A) merchandising B) case C) diverting D) advertising E) co-op