If a marketing manager employs such marketing techniques as online buzz, student ambassadors, cool events, and street teams to reach target markets, the manager is most likely appealing to the ________ market

Organizational behavior is also characterized as one "best way" to perform a job.

A. True B. False

Which one of the following is an objective of release and deployment management?

A. To standardize methods and procedures used for efficient and prompt handling of all changes B. To ensure all changes to service assets and configuration items (CIs) are recorded in the Configuration management system (CMS) C. To ensure that the overall business risk of change is optimized D. To define and agree release and deployment plans with customers and stakeholders