The term "bedbug letter" refers to ________

A) a type of response that landlords provide to complaining tenants
B) a prewritten response to consumer complaints, dating back to the heyday of railroads
C) a customized response to complaints used by the pest control industry
D) an ombudsperson to respond to repeat complaints

B

Business

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Oversight activities include ________

A) vulnerability testing B) creating guidelines C) both A and B D) neither A nor B

Business

In a free market, who has the most control?

A) sellers B) buyers C) the government D) distributors E) suppliers

Business