Which of the following terms refers to customers who make repeat purchases and tell others about their positive experiences with a product or service?

A) barnacles
B) customer evangelists
C) butterflies
D) surrogate customers
E) market mavens

B

Business

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Which of the following statements is true of revenues?

A) Revenues decrease equity, so a revenue account's normal balance is a credit balance. B) Revenues decrease equity, so a revenue account's normal balance is a debit balance. C) Revenues increase equity, so a revenue account's normal balance is a debit balance. D) Revenues increase equity, so a revenue account's normal balance is a credit balance.

Business

Membership in the American Institute of Certified Public Accountants (AICPA) is suspended without a hearing if a judgment of conviction is filed with the secretary of the institute related to all but which of the following?

A) willful failure to file an income tax return, which the CPA as an individual is required to file B) filing a fraudulent return on the part of the CPA for his or her own return or that of a client C) aiding in the preparation of a fraudulent income tax return of a client D) negligent failure to file an income tax return, which the CPA as an individual is required to file

Business