If the amounts totaled from superbills and Explanation of Benefits forms (EOBs) do NOT match the report totals, the medical office specialist should:
review the report, superbills, and EOBs patient by patient to locate any errors.
submit the report to a supervisor with a memo stating the problem.
call the computer system repair person to check the program.
go home and address the problem the next day with a fresh outlook.
Answer: review the report, superbills, and EOBs patient by patient to locate any errors.
Health Professions
You might also like to view...
The commonly used term to describe a pregnancy that ends before 20 weeks' gestation is called a(n) _________, or spontaneous _________
Fill in the blank(s) with correct word
Health Professions
Paresthesia is a complication that causes the patient to ____________
a. avoid numbness b. lose consciousness c. bruise at the injection site d. experience prolonged anesthesia
Health Professions