After a technician has identified the problem and its impact, which of the following steps should be performed NEXT?

A. Implement preventative measures.
B. Establish a plan of action to resolve the problem.
C. Establish a theory of probable cause.
D. Implement the solution or escalate as necessary.

Answer: C. Establish a theory of probable cause.

Computer Science & Information Technology

You might also like to view...

When Access creates new tables in the Table Analyzer Wizard, it is looking for a way to maximize storage space in the analyzed table by storing data more efficiently

Indicate whether the statement is true or false

Computer Science & Information Technology

Once an array is instantiated, its size cannot be changed.

Answer the following statement true (T) or false (F)

Computer Science & Information Technology