The textbook describes six informational listening skills. Describe each. Discuss your areas of
strength and weakness.
What will be an ideal response?
The book recommends that we prepare to listen; avoid prejudging; mentally organize,
summarize, and link information; personalize information while listening; take skillful notes; and
ask questions and paraphrase.
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General clusters of personality traits include
a. extroverted vs. introverted. b. agreeable vs. antagonistic. c. open vs. not open. d. neurotic vs. stable. e . All of the above traits
Answer the following statements true (T) or false (F)
1. Fluency is the ability to produce a large number of ideas for understanding and solving problems. 2. Creative people are generally limited to only one area in their creativity. 3. The challenge of working with creative people is that they are not very good at motivating themselves. 4. Creative people are comfortable with ambiguity, and so they are able to create innovative solutions where other people may experience great anxiety at the lack of standards and structure. 5. Creative solutions are typically generated when someone develops that solution outside of their social context.