If a company actively tracks the satisfaction of its suppliers, banks, and distributors, it is using what is called a ________

A) customer-performance scorecard
B) stakeholder-performance scorecard
C) marketing balanced scorecard
D) vendor scorecard
E) generic scorecard

B

Business

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Thomas earned $89 in interest on his savings account last year and has decided to leave the $86 in his account this coming year so it will earn interest. This process of earning interest on prior interest earnings is called:

a. discounting b. compounding c. duplicating d. multiplying e. indexing

Business

Plastic manufacturers inject plastic into molds to form everything from toy trucks to lawn furniture to plastic dishes. One of the problems often experienced on the assembly line is that the two halves of the mold may shift and get out of alignment. Enerpac has developed a quick-clamping mold that is guaranteed not to shift during production. This is a new innovative product. Enerpac wants to get the product in its salespeople's hands quickly. What kind of a sales forecast would you recommend Enerpac use?

A. The Delphi technique B. Jury of executive opinion C. Market test D. Sales force composite E. Statistical demand analysis

Business