According to Peter Drucker, what are managers who do the right things addressing?

According to the example given in your text, Thomas Greenbaum, president of a market research company focusing on qualitative research, notes a disturbing trend in recent years in the focus group service sector

Some moderators of focus groups misrepresent their work to clients because their reports are actually written by ghostwriters who did not participate in the focus group sessions. Why does Greenbaum think using ghost writers is such a large problem?

The ongoing process of arranging and coordinating resources and tasks to achieve specific goals is known as

A) directing B) planning C) organizing D) designing